|
Samjass' Maintenance service focuses on
providing its Customers with complete technical support in a
timely, efficient manner. We offer this service adhering to the
fact that Customers are the number one priority and hence fully
committed to ensure their satisfaction.
You can deploy your valuable internal R&D resources toward new
development projects that are essential for growth, while
outsourcing the tedious task of maintaining an application to
Samjass. We people at Samjass will devote all resources necessary
to help resolve each support incident as quickly as possible. A
tactical approach is followed in handling the Customer issues.
They are categorized into various levels of priority based on the
nature of problem, and are responded accordingly.
Samjass' unique
onshore/offshore delivery model is perfectly designed to
support the needs of Maintenance Services:
Onshore resources manage the necessary interaction with your staff
Cost-effective offshore resources handle all development activities including design, coding, testing and documentation
It is this Maintenance Service offering which bags us with a lot more new projects in the market and thus proving our efficiency and perfection in it.
|